FREE DELIVERY ON ALL UK ORDERS WITH A SUBTOTAL OVER £45, AFTER APPLICABLE TAXES, DISCOUNTS, OR PROMOTIONS.  

(Free Shipping is available in the UK only)

Orders are processed in the sequence that they are received, and ship from the UK.
Our products are handmade in small batches please allow 2-3 days processing time.
Please ensure that you provide the correct delivery address for your order. 
Amendments and/or errors cannot be rectified and/or compensated after shipment.
Delivery duration does not reflect processing time.

United Kingdom, Highlands, & Islands, Gibraltar, Guernsey, & Jersey
£5.99 DPD - TRACKED & TRACED - Delivery Duration Approx. 1 Business Day 

Rest of the World   
£35.00 - UPS - Delivery Duration Approx. 4 - 10 Business Days - TRACKED & TRACED
Canada, United States, Mexico (31 of 32 states), Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Guyana, Netherlands Antilles, Paraguay, Peru, Suriname, Uruguay, Venezuela, Falkland Islands (Malvinas), French Guiana, Aruba, Antigua And Barbuda, Bahamas, Barbados, Belize, Bermuda, Cayman Islands, Costa Rica, Curaçao, Dominica, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Nicaragua, Panama, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Sint Maarten, St. Vincent, Trinidad and Tobago, Turks and Caicos Islands, Virgin Islands, British, Anguilla, Cuba, Montserrat, Saint Barthélemy, Saint Pierre And Miquelon, United States Minor Outlying Islands, Japan, Israel, Malaysia, Russia, Australia, Fiji, New Zealand, Singapore, Egypt, Tanzania, South Korea, Taiwan 

£95.00 - UPS - Delivery Duration Approx. 4 - 10 Business Days - TRACKED & TRACED
Reunion, United Arab Emirates, South Africa, Tunisia, Dominican Republic 

 

Non-EU Member States:
When ordering products directly from Anita Grant, you are considered to be the “importer of record”, and such customers must comply with all laws and regulations of the country in which you are receiving the goods. Additional charges for customs clearance must be borne by you. Customs policies vary from country to country, so you should contact your local customs office for further information. We have no control over customs charges and cannot predict what they may be.

Return to Sender:
If your goodies are returned to Anita Grant Ltd for any reason, including:
a. Non-delivery
b. Incorrect address provided
c. No one is available to sign for and/or collect your goodies
An additional charge will be incurred to cover re-delivery costs.
Shipping and handling are non-refundable.

Please ensure that you provide us with the correct delivery address - as mistakes and/or errors cannot be rectified and/or compensated after your order has been shipped. 

Damaged in Transit:
If you are claiming against an order you received that has been damaged in transit please notify us directly, via email. Provide us with your order number and photographic evidence of the damage.

Failure to comply will result in the loss of or ineligibility for a refund or compensation claim.

Returns Policy:
In addition to The Consumer Contracts Regulation 2013 (formally the Distance Selling Regulation), Anita Grant also offers returns of any product(s) should you change your mind. Items must be returned within 14 days of receipt and must be returned in the same condition that it was received by the customer. Customers can claim a refund on their returned purchases, or choose to exchange them for a different product. For returns made by customers outside the Distance Selling Regulations, you will be entitled to a refund of the full monetary value of the goods that are returned, at the price at which they were originally purchased.

We cannot refund or exchange: items that have been opened, tested or partially used and which cannot be returned in the same physical state to which they were purchased; and electronic gift vouchers.

All items returned must be in the original condition that the customer received them in and must be unused, unopened, and in their original packaging. Packaging includes ensuring that side labels are affixed in their original state, and unopened/unbroken, all tamper seals intact and boxes unopened. All returned goods will be inspected before refunds are issued to ensure an “as new” condition. However, please note that items are your responsibility until they reach our office. It is important that you ensure that all returned items are wrapped in suitable packaging, to prevent damage to the items or their packaging. We are not responsible for any items that are returned in error. As a precaution, we strongly recommend that you use a delivery service that insures you for the value of the goods that you are returning. This protects you against lost or damaged goods. We can not refund shipping costs.

Contact us and include your order number within the message.

Your completed form will be processed within 24 hours and we will provide you with a return merchandise authorisation (RMA) number and postal address where you can ship the Anita Grant item(s) you wish to return.

We can only accept unopened items, as under the Consumer Contracts Regulation (formerly the Distance Selling Regulation), Cosmetic products once opened (seal broken) lose the right to be returned for a refund due to Health and Hygiene reasons.